Holly Lisle's Help Desk
For HollyLisle.com, HowToThinkSideways.com, HowToReviseYourNovel.com, and NovelWritingSchool.com
If you can't log into HowToThinkSideways.com,
Start by doing the troubleshooting list.
If you are missing courses, copy and paste receipts into your ticket. ALWAYS include your current PayPal email address and any you used in the past.
If you cannot find your account in the new system, include your full name (first and last) and every username and email address, INCLUDING PayPal email addresses, you have ever used from any of my sites.
Holly Lisle's Help Desk operates from Monday through Friday. In most cases, I take weekends off. I do my best to handle tickets within 24-48 hours, though if you create a ticket on Friday, I won't get to it until Monday.
I take tickets in the order received. Creating multiple tickets will not get you a quicker response. If you have additional information, you can add it to your existing ticket, which will NOT alter your place in line.