Holly Lisle's Help Desk: Student and Reader Support
Help Desk

Hello, how can we help?

Suggested knowledgebase articles:
Submit a ticket
Submit a new issue to a department
View existing tickets
View tickets you submitted in the past

Knowledgebase

  • Top articles
  • Latest articles
How do I write BETTER fiction?

Category: Knowledgebase

I get variations on this question VERY frequently. Along with How do write better fiction?, I get: How do I make people WANT to read what I've written? How do I get closer to being publishable? How do...

7,884
How to Read Your Receipt and Check on the Status of Your Classes

Category: Knowledgebase

To learn how to figure out the status of your classes from your receipt, please download my demonstration screenshot below. The top portion of your invoice shows your PAYMENT. In the example below, yo...

303
Site Upgrade Troubleshooting List

Category: Knowledgebase

START BY TRYING TO LOGIN: https://howtothinksideways.com/login/ (link opens in new window) First, get a temporary password: https://howtothinksideways.com/forgot-password/WHY? Because your old p...

10,127
Add pips to your Forum signature

Category: FORUM HELP

LINKS OPEN IN NEW TAB To add pips to your signature...Login: https://howtothinksideways.com/login/In your browser, open two tabs. In the first tab go to: http://howtothinksideways.com/student-achieve...

4,748
Who will answer my question?

Category: Knowledgebase

  Here's who will answer your questions: Most of the time, my daughter Rebecca will be helping you. Rebecca G: Writer, Site Owner's Daughter Rebecca can help you log into your account, find your class...

3,516
I'm missing my Confirmation Email for HollysWritingClasses.com

Category: Knowledgebase

I've just discovered an enormous stack of new accounts still marked as UnConfirmed. Investigating them, I've discovered that they come from four email providers.   YAHOO.com HOTMAIL.com AO...

1,812
The Forum USER CONTROL PANEL. Private messages, pips, and more.

Category: FORUM HELP

The new forums contain a USER CONTROL PANEL (abbreviated UCP). To reach it, follow temporary login instructions here: http://howtothinksideways.com/temporary-login-process/ Once you are on the foru...

2,176
Add your avatar to the Forum

Category: FORUM HELP

(Links open in new tab) Login here: https://howtothinksideways.com/login/ The new forums are live and working, and you can once again add an avatar: http://howtothinksideways.com/forFT/ucp.php?i=pr...

3,038
When I try to edit my account, I get -- error message "invalid ID (0)"

Category: Knowledgebase

This is a software issue related to the latest MemberMouse update Create a support ticket, let me know that you're experiencing the "invalid ID (0)" error and I'll create a temporary passwo...

2,193
Can't log in AFTER Holly changed my password

Category: Knowledgebase

You have to accept cookies to navigate the HTTS Writers' Boot Camp site. Here's WHY. The only way the site knows you're a member and which courses belong to use is by connecting with cookies to each...

2,778
View entire Knowledgebase
Go to Administration Panel