To Document Ownership Of MISSING Classes Prior To The Move:
Create the ticket using your current email address, BUT IN THE TICKET INCLUDE your PayPal email address (if applicable), and any old emails you remember that you think you might have used on my sites to make purchases.
Your receipt(s) (if applicable) or screenshots of proof of ownership
Title your ticket DOCUMENTATION
Reply to your own ticket as many times as needed to attach all screenshots
Use the YELLOW "High Priority" Flag
Creating your ticket is simple:
Enter your email address carefully: The single biggest reason help desk users don’t receive a reply from us is they mis-type their email address. PLEASE double-check your email address before submitting your ticket.
Type your message, including links, screenshots, and receipts as applicable.
Save your Ticket ID (partial ID shown below)
We’ll reply to your ticket via email using the address you provided when we start work on your ticket.
Please watch your email, and follow the link in it to add any further information.
You can view your existing ticket at any time using the link below on the right. You’ll need your Ticket ID to do this.
We answer tickets Monday through Friday, in the order in which we receive them. Please only create one ticket.
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